Customer Service

We are very proud that our clothing is made in Israel and you probably are as well. But what we are offering is not another avenue of giving charity, but high quality garments. We stand behind our products and want you to feel good about doing good.

We value your feedback.

If you are not satisfied with any item that you buy from us, you can return it to us at our US return address or Israel within 45 days from the day ordered for exchange or your full purchase price (less shipping and handling).

Many of our garments are generally 100% cotton and as part of their wonderful nature, some shrinkage could result. This should, however, be minimal, if treated as per the care labels. If you bought the product through one of our participating school or camp programs, contact the local school representative to accommodate any returns or exchanges.

Alternatively, contact us on our toll-free number 1 866 825-3161 from the US or email info@koshercasual.com and we will follow up immediately.

Please note that we are based out of Israel, which is 7 hours ahead of U.S. Eastern Standard Time. Any questions after that time are best sent by e-mail, where they will be addressed that next work day out of Israel.