We are very proud that our clothing is made in Israel and you probably are as well. But what we are offering is not another avenue of giving charity, but high quality garments. We stand behind our products and want you to "feel good about doing good".
We value your feedback.
If you are not satisfied with any item that you buy from us, you can return it to us in Israel within 45 days (we must received it in Israel by then) from the day ordered for exchange or your full purchase price (less shipping and handling). Our garments are generally 100% cotton and as part of their wonderful nature, some shrinkage could result. This should, however, be minimal, if treated as per the care labels. If you bought the product through one of our participating school or camp programs, contact the local school representative to accommodate any returns or exchanges.
Alternatively, contact us on our toll-free number 1 866 825-3161 from the US or email info@koshercasual.com and we will follow up immediately.
Security
Our website facilitates payments via authorize.net, one of the leading providers of secure internet payment software in the market. You can check out their technical specs at http://www.authorizenet.com/.
If in any case you are uncomfortable sharing your credit card information over the internet, we can facilitate your order by fax or e-mail (sending the credit card number in a separated form). Please contact us to request an order form at info@koshercasual.com or fax 011 972 2 999 1796.
How We Protect Your Security
- We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
- Kosher Casual uses industry-standard encryption and SSL (secure sockets layer) secrecy to protect credit card numbers and data transmissions. You credit card number is safe, as it is always kept encrypted and secret.
- Kosher Casual uses industry-standard SSL (secure sockets layer) encryption to protect data transmissions.
- Your security is protected by Equifax Secure. Equifax Secure Certificate Authority issued our SSL certificate to our host, www.alsonetworks.com. Equifax is a trusted root certificate authority, and is accepted by Microsoft, Netscape and other browsers. For more information, see www.equifaxsecure.com, or click in your Internet Explorer menus on Tools > Internet Options. Select the Content tab, Certificates. Select the Trusted Root Certification Authorities tab. You can see the Equifax digital certificate trusted by Microsoft.
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